Proem Sports Documentation
  • FUNDAMENTALS
    • Getting Started
      • Platform Overview
      • Fans
      • Account setting
        • Settings
        • Do Not Disturb (DND)
        • Frequency capping
      • Integrations
        • Web tracker
        • App Tracker
        • Setting up email service provider
          • Setting Up SendGrid as the Email Service Provider on Organon
          • Setting Up Mailjet as the Email Service Provider on Organon
        • Web push soft ask integration
        • Push notification integration
          • Setting Up Android Push Notifications
          • Setting Up iOS Push Notifications
          • Setting Up Web Push Notifications
      • File upload
        • How to upload files in Organon
      • Analytics
      • Social Media & Benchmarking
      • Segments
      • Marketing
        • Email
        • WhatsApp
        • Push Notifications
        • SMS
      • Forms
  • Segment creation
    • Segment operators
      • Working with groups
    • Finalising the segment
    • Saving the segment
    • Managing a segment
    • Segment overview
    • Syncing with Meta Custom audiences
  • Steps to Using Email
    • Email campaign set up
    • Desiging Email campaigns
    • Audience and Scheduling
    • Review and Publish
  • WhatsApp campaign set-up
    • Creating a WhatsApp campaign
    • Setting Up the Campaign Content
    • Audience and Scheduling
    • Review and Publish
    • Campaign reports
  • SMS campaign set-up
    • Creating a SMS campaign
    • Audience and Scheduling
    • Review and Publish
    • Campaign Reports
  • Push notification campaign set-up
  • Push notification campaign process
  • Campaign reports
    • Email Campaign Report
    • Push Notification Campaign Report
  • Forms
    • Form set-up
    • Form design
    • Form save and publishing
    • Form reports
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  1. WhatsApp campaign set-up

Campaign reports

PreviousReview and PublishNextSMS campaign set-up

Last updated 6 months ago

The Reports section provides detailed insights into the performance of your WhatsApp campaigns. Here, you can monitor key metrics such as:

  • Total Recipients: The total number of fans the WhatsApp message was sent to.

  • Delivered To: The number of fans who successfully received the message.

  • Bounced: The number of WhatsApp messages that could not be delivered.

  • Unsubscribed: The number of recipients who unsubscribed after receiving the WhatsApp message.

Key Performance Indicators

  • Delivery Rate: The percentage of WhatsApps that were successfully delivered.

  • Open Rate: The percentage of recipients who opened the WhatsApp.

  • Click Rate: The percentage of recipients who clicked on links within WhatsApp.