Proem Sports Documentation
  • FUNDAMENTALS
    • Getting Started
      • Platform Overview
      • Fans
      • Account setting
        • Settings
        • Do Not Disturb (DND)
        • Frequency capping
      • Integrations
        • Web tracker
        • App Tracker
        • Setting up email service provider
          • Setting Up SendGrid as the Email Service Provider on Organon
          • Setting Up Mailjet as the Email Service Provider on Organon
        • Web push soft ask integration
        • Push notification integration
          • Setting Up Android Push Notifications
          • Setting Up iOS Push Notifications
          • Setting Up Web Push Notifications
      • File upload
        • How to upload files in Organon
      • Analytics
      • Social Media & Benchmarking
      • Segments
      • Marketing
        • Email
        • WhatsApp
        • Push Notifications
        • SMS
      • Forms
  • Segment creation
    • Segment operators
      • Working with groups
    • Finalising the segment
    • Saving the segment
    • Managing a segment
    • Segment overview
    • Syncing with Meta Custom audiences
  • Steps to Using Email
    • Email campaign set up
    • Desiging Email campaigns
    • Audience and Scheduling
    • Review and Publish
  • WhatsApp campaign set-up
    • Creating a WhatsApp campaign
    • Setting Up the Campaign Content
    • Audience and Scheduling
    • Review and Publish
    • Campaign reports
  • SMS campaign set-up
    • Creating a SMS campaign
    • Audience and Scheduling
    • Review and Publish
    • Campaign Reports
  • Push notification campaign set-up
  • Push notification campaign process
  • Campaign reports
    • Email Campaign Report
    • Push Notification Campaign Report
  • Forms
    • Form set-up
    • Form design
    • Form save and publishing
    • Form reports
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  • Show Count
  • 2. Reachability:
  1. Segment creation

Finalising the segment

PreviousWorking with groupsNextSaving the segment

Last updated 6 months ago

Once you’ve added the rules or groups to define your segment, you’ll see two buttons at the bottom of the screen:

- Show Count

- Save

Show Count

Clicking on the Show Count button will give you insights into how many fans match the conditions you've set. The results include two important metrics:

1. Fan Counts:

- This section displays the total number of fans grouped according to the rules you've applied.

- Example: If you create a segment with rules such as:

- Fans who attended more than 3 matches this season.

- Fans who purchased merchandise in the last 6 months.

- Fans who opened at least 2 promotional emails.

After applying these rules, the system will show you the total number of fans who meet all the conditions (e.g., 1000 fans). Additionally, it will show what percentage this number represents compared to the total fan base (e.g., 1000 fans = 5% of your total fan base).

You will also see a breakdown of these fans into three categories:

- Known Fans: Fans for whom you have identifiable data, such as contact details.

- Reachable Fans: Fans that can be contacted via channels such as email, phone, or push notifications.

- Unknown Fans: Fans for whom you have limited or no data.

2. Reachability:

- The reachability section shows which channels are available to contact fans in this segment.

- For example, it might show that 60% of fans in the segment can be reached via Email, 30% via Phone, and 50% via Push Notifications. This helps you understand how best to target the fans in the segment.