Audience and Scheduling

Audience Selection

After saving your design, proceed to the Audience and Schedule section. Here, you can select the segment of your audience you wish to target with this campaign.

Scheduling Your Campaign

One-Time Campaigns:

  • For immediate sending, choose One Time and then Now.

If you want to send WhatsApp later, select Later and choose the desired Time and Date.

Automated Campaigns:

Set the Frequency: You can set the campaign frequency to Daily, Weekly, or Monthly:

  • Daily: Select the exact time for the campaign to run each day.

  • Weekly: Choose how often it should run (e.g., every week or every 2 weeks) and specify the days (e.g., Monday and Friday at 3 PM).

  • Monthly: Define the frequency (e.g., every month or every 3 months) and select the specific days (e.g., 1st and 15th) for the campaign to run.

  • Choose the Time of day and specify a Start and End Date based on your needs.

When reviewing the campaign, you can choose to enable or disable the Do Not Disturb (DND) and Frequency Capping settings.

  • Enabling these settings will ensure the campaign adheres to the defined DND hours and frequency limits, controlling when the campaign can start, end, and run.

Disabling these settings allows you to schedule or send the campaign at any time, without restrictions.

This feature is ideal for recurring campaigns like holiday lists, birthday greetings, match reminders, and ticketing updates.

Last updated