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  • FUNDAMENTALS
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        • Web tracker
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        • Setting up email service provider
          • Setting Up SendGrid as the Email Service Provider on Organon
          • Setting Up Mailjet as the Email Service Provider on Organon
        • Web push soft ask integration
        • Push notification integration
          • Setting Up Android Push Notifications
          • Setting Up iOS Push Notifications
          • Setting Up Web Push Notifications
      • File upload
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      • Analytics
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  • Steps to Using Email
    • Email campaign set up
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  • WhatsApp campaign set-up
    • Creating a WhatsApp campaign
    • Setting Up the Campaign Content
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    • Creating a SMS campaign
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On this page
  • 1. Add Your Domain in Mailjet:
  • 2. Update Your DNS Records:
  • 3. Verify Your DNS Configuration:
  • Step 2: Obtain Mailjet API Key and Secret Key
  • Step 3: Configure Mailjet in Organon
  • Step 4: Set Up Webhook URL in Mailjet
  • Step 4: Verify the Configuration
  • Troubleshooting
  1. FUNDAMENTALS
  2. Getting Started
  3. Integrations
  4. Setting up email service provider

Setting Up Mailjet as the Email Service Provider on Organon

PreviousSetting Up SendGrid as the Email Service Provider on OrganonNextWeb push soft ask integration

Last updated 1 month ago

Setting Up Mailjet as the Email Service Provider on Organon

The integration of Mailjet as an Email Service Provider with Organon enables seamless email campaign management and real-time tracking. With this configuration, you can leverage Mailjet's robust emailing infrastructure alongside Organon’s advanced campaign tools to send targeted emails, monitor performance, and track engagement events efficiently..

Step 1: Authenticate Your Sending Domain

1. Add Your Domain in Mailjet:

  1. Log in to your Mailjet account

  2. Navigate to Account Settings → Domains & DNS.

  1. Click Add a Domain and enter the domain you plan to use for sending emails (e.g., yourcompany.com).

2. Update Your DNS Records:

  1. Mailjet will display the required DNS records for authentication, including:

  • SPF Record: Authorizes Mailjet to send emails on behalf of your domain.

  • DKIM Record: Cryptographically ensures your emails are legitimate and tamper-proof.

  • Optionally, configure DMARC for enhanced protection.

  1. Log in to your DNS management platform (e.g., GoDaddy, Cloudflare, or your hosting provider).

  2. Add the following records:

  • SPF: Create a TXT record using the value provided by Mailjet.

  • DKIM: Create a CNAME record for Mailjet’s DKIM key.

3. Verify Your DNS Configuration:

  1. Return to the Domains & DNS section in Mailjet.

  2. Click Verify Domain.

  3. Wait for DNS propagation (this may take a few minutes to several hours). Ensure the domain status shows as verified before proceeding.

Step 2: Obtain Mailjet API Key and Secret Key

To connect Mailjet, you need your API credentials. Follow these steps:

  1. Copy the following:

  • API Key

  • API Secret Key

Step 3: Configure Mailjet in Organon

  1. Log in to your Organon account.

  2. Go to the Integrations section.

  3. Click Set Up Integration next to Email Service Provider Configuration.

  4. Select Mailjet from the list of service providers.

  5. Paste the API Key and API Secret Key in their respective fields

  6. Click Save to complete the configuration.

Step 4: Set Up Webhook URL in Mailjet

To track email events such as deliveries, opens, and bounces, you need to configure a webhook in Mailjet.

Steps to Set Up Webhook:

  1. Copy the Webhook URL provided by Organon during the Mailjet setup.

  1. In your Mailjet account, go to Account Settings → Event Tracking & Webhooks.

  2. Click Add a New Webhook.

  3. Paste the Webhook URL in the appropriate field.

  4. Enable the following events to track:

  • Sent

  • Delivered

  • Opened

  • Clicked

  • Unsubscribed

  • Bounced (Soft and Hard)

  • Spam Complaint

  1. Click Save to apply the changes.

Step 4: Verify the Configuration

To ensure that Mailjet is correctly integrated with Organon, follow these verification steps:

  1. Send a test email from Organon.

  2. Check Mailjet’s Event Logs to confirm that events (e.g., Sent, Delivered, Opened) are being recorded.

  3. Verify that the email events are reflected in the Organon platform.

Troubleshooting

  • Invalid API Key or Secret? Double-check that you copied and pasted the correct credentials from Mailjet.

  • Emails Not Sending? Ensure Mailjet is not blocking emails due to policy restrictions.

  • Events Not Capturing? Verify that the webhook URL is correctly set in Mailjet and events are enabled.

  • Delayed Emails? Check Mailjet’s status page for any service disruptions.

Navigate to Account Settings → API Keys ().

How to find API keys in Mailjet
Mailjet Login